48 hours of mentoring in this month was only the beginning…May involved a number of really important dates for me!
Youthline hosted 80 new trainees in Basic Youth and Community Counselling skills stage for a Saturday morning orientation. These fresh faced trainees were welcomed to the Youthline Whanau, with Stephen our CEO introducing them to his staff, the Youth development work the wider organization undertakes, and the history of Youhtline’s 40 year contribution to the sector.
I warmed the unsuspecting trainees up with a little laughter yoga, and Stephen reminisced about how this kooky practice is something that would have fit in well at Youthline back in the 80s! This orientation was also a chance to share my personal journey. A testament to where volunteering and embracing the development pathways that Youthline offers can lead. The individual development for volunteers that exist alongside the reward of giving back to the community is an integral part of the philosophy that underpins in this organization.
I was warmed by the connections that are already visible between these new volunteers, their group members and facilitators. The potential each trainee has to offer Youthline is exciting too, their contribution will bring new life to our ever evolving organization.
With the full force of winter upon us Volunteer Manager Cathy and I wrapped up warm and set off south on a Youthline Road Trip. Youthline has 5 centres nationwide all who provide the same volunteer led helpline service but whose training programmes vary. My objective was to research their systems, with a particular focus on mentoring, retention and reward.
We were hosted by the centre coordinators in Dunedin, Christchurch, Wellington and Palmerston North. I felt fortunate to visit the physical offices and the volunteers who have been at the end of a phone, but I’ve never had the opportunity to meet in person. Despite the snow on the hills we were welcomed with the warm smiles and open hearts that epitomize the Youthline spirit. The common passion fed hours of conversation and sharing of practice. I returned to Auckland brimming with excitement about the potential strategies that we can implement into our programme.
For Youth Week we celebrated with Youthline’s annual Youth Art Competition. The creativity and idealism that shone through the art work was awesome. The launch was a success with the South Auckland Poets Collective performing to a sizable crowd.
As another busy month drew to a close Labour Spokesperson for Youth Affairs and Youth Justice Jacinda Ardern dropped by Youthline House for an afternoon visit. This was a fantastic opportunity to share with Jacinda the work we do at the coal face, and raise some questions of concern with her.
A month of sharing passion and knowledge, inspiring and fulfilling! There is nothing better than that.


